AI voice agent and AI receptionist price index
Short answer: We track public pricing for 15 AI voice agent platforms and AI receptionist services. On our standard setup, developer platforms cost about $0.117/min all-in on Retell and $0.08-$0.13/min on Vapi, while small-business receptionists sell monthly plans from $24.95 (Upfirst) to $399 per location (Slang.ai). Synthflow and Thoughtly only quote through sales.
| Platform | Model | Headline price | Free trial / credits | HIPAA / BAA | Checked |
|---|---|---|---|---|---|
| Bland AI developer platform | per-minute | $0.14/min talk time on Start plan ($0 platform fee); Build plan $299/month with $0.12/min | Start plan: '2 credits + an inbound number ($15/mo value)', no card required | FAQ: 'HIPAA compliant with a signed BAA'; comparison table shows BAA on Enterprise only. Cost not stated. | 14 Nov 2026 pricing page |
| ElevenLabs Agents developer platform | monthly plan | Starter $6/month ($1 first month), 75 agent minutes included; additional calls $0.080 per minute | Free plan: $0/mo with 15 agent minutes, 4 concurrent calls | Enterprise only ('BAAs for HIPAA customers'); cost not stated (Enterprise is custom pricing) | 14 Nov 2026 pricing page |
| PolyAI developer platform | per-minute + monthly plans | Platform from 9.5¢/min (5¢ platform + 3¢ Dialog-RSN-1 + 1.5¢ standard voice); plans from $49/month (250 min, then 30¢/min); model API 2¢/min plus text tokens | $100 API credit 'for a limited time', $20 on the Platform; free trials on monthly plans | HIPAA with BAA on Enterprise only | 14 Nov 2026 pricing page |
| Retell AI developer platform | per-minute | $0.07-$0.31/min (AI Voice Agents, pay-as-you-go, $0 to start) | $10 in free credits; 20 free concurrent calls | Docs: self-signed BAA, no additional fee. Pricing table has HIPAA/BAA rows; plan not confirmed. | 14 Nov 2026 pricing page |
| Vapi developer platform | per-minute | $0.05/min Vapi hosting fee ($50 per 1,000 minutes) plus provider costs; cheapest paid package Core $29/month (pre-paid) | $5 in free credits | Available as add-on: $2,000/month (HIPAA eligible data handling, standard DPA and BAA) | 14 Nov 2026 pricing page |
| Synthflow enterprise | contact sales | not stated (sold as an annual enterprise agreement only; no per-minute rate published) | None ('no free plan or trial') | Trust Center lists HIPAA as 'self-attested'; BAA availability and cost not stated | 14 Nov 2026 pricing page |
| Thoughtly no-code platform | contact sales | not stated (all plans: 'Talk to sales' / 'Get a quote') | not stated | Enterprise only ('HIPAA + BAA'); cost not stated | 14 Nov 2026 pricing page |
| Dialzara SMB receptionist | monthly plan | Business Lite $29/month (60 minutes, $0.48/min overage) | 7-day free trial | not stated | 14 Nov 2026 pricing page |
| Goodcall SMB receptionist | monthly plan | Starter $79/month (100 unique customers/month, $0.79 per extra customer) | Free demo agent; pay only when you connect a phone number (no trial length stated) | not stated | 14 Nov 2026 pricing page |
| My AI Front Desk SMB receptionist | monthly plan | Business-in-a-Box $99/mo billed monthly ($79/mo billed annually), 200 voice minutes | 7-day free trial; plan includes 1,000 monthly overage credits | not stated | 14 Nov 2026 pricing page |
| Phonely SMB receptionist | monthly plan | Starter $50/month billed monthly ($33/month billed annually) | not stated | FAQ: can sign a BAA for Enterprise customers; comparison table lists 'HIPAA (BAA Signature)' across all tiers (conflict). Cost not stated. | 14 Nov 2026 pricing page |
| Rosie SMB receptionist | monthly plan | Professional $49 per month (250 minutes per month) | 7-day free trial | not stated | 14 Nov 2026 pricing page |
| Slang.ai SMB receptionist | monthly plan | Core starting at $399 per location (billing period not stated) | not stated | not stated | 14 Nov 2026 pricing page |
| Smith.ai SMB receptionist | per-call | AI Receptionist Pro $150/month (75 calls, $2.00 per call; $2.50 per extra call) | Free plan: $0 with 25 calls/month ($3.00 per extra call) | not stated | 14 Nov 2026 pricing page |
| Upfirst SMB receptionist | monthly plan | Starter $24.95/month billed monthly ($20/month billed annually), 30 calls included, $1.50 per extra call | 14 days or 100 calls, whichever comes first, plus 25 text messages; no credit card | BAA on Enterprise plan only; cost not stated (Enterprise custom) | 14 Nov 2026 pricing page |
"Not stated" means the pricing page doesn't say. We don't guess. Headline prices hide extras: phone numbers, LLM and voice costs, overages and HIPAA add-ons. The full breakdown is in AI voice agent pricing per minute: the real all-in cost.
Two ways these tools charge
- Per minute (developer platforms): Retell, Vapi, Bland, ElevenLabs and PolyAI charge for each minute of talk time, often plus separate LLM, voice and phone-line costs. Good if you're building your own agent.
- Monthly plans (small-business receptionists): Goodcall, Smith.ai, Rosie, Upfirst, Dialzara, Phonely, My AI Front Desk and Slang.ai sell a plan with a set number of minutes, calls or customers. Good if you want an answering service that's ready to go.
Start here
- AI voice agent pricing per minute: the real all-in cost
- Best AI receptionists for small businesses
- Retell AI vs Vapi: pricing, compliance and fit compared
- Are AI phone calls legal? US, UK, EU and India
- Best voice AI platforms for developers
FAQ
How much does an AI voice agent cost per minute?
Published per-minute rates start around $0.05-$0.14 for the platform alone, but the all-in cost adds LLM, voice and phone-line charges. See AI voice agent pricing per minute: the real all-in cost for the full breakdown.
What's the cheapest AI receptionist?
By published plan price as of Nov 2026, Upfirst starts at $24.95/month (30 calls) and Dialzara at $29/month (60 minutes). Compare what each plan includes before you pick.
Which AI voice platforms offer free credits?
Retell ($10), Vapi ($5), PolyAI ($100 for a limited time), ElevenLabs (15 free minutes) and Bland all list free credits or minutes, as of 14 Nov 2026. Several receptionist services offer 7- to 14-day trials.
Related
- AI voice agent pricing per minute: the real all-in costWhat AI voice agents and receptionists really cost per minute once platform, LLM, voice, transcription and phone line are added. 15 platforms.
- Best AI receptionists for small businesses8 AI receptionists for small businesses compared on price, free trial, booking, integrations, call transfer and languages, as of 14 Nov 2026.
- Retell AI vs Vapi: pricing, compliance and fit comparedRetell AI vs Vapi on per-minute cost, free credits, HIPAA and SOC 2, integrations, no-code fit and languages, from official pages as of 14 Nov 2026.
- Are AI phone calls legal? US, UK, EU and IndiaAI phone call rules in the US, UK, EU and India as of 14 Nov 2026: consent, call recording, AI disclosure and opt-outs, with primary sources.
About KallKall is an independent comparison site for AI voice agents and AI receptionists: real all-in prices, compliance and features, with test calls on the same script for every platform. Ranks are never for sale. How we rank.
Ranks are never for sale. This page has no affiliate links and no paid placements. Prices change often: check the vendor's pricing page before you buy.